Refund Policy
At Mintpay Solution OPC Private Limited, customer satisfaction is important to us.
Eligibility for Refund
Customers may request a refund if:
- The product received is damaged.
- The product received is defective.
- An incorrect item was delivered.
- The item significantly differs from the product description.
Refund Request Period
Refund requests must be submitted within 7 days of product delivery.
Refund Processing
Approved refunds will be processed within 7 to 10 business days through the original payment method used during purchase.
Non-Refundable Situations
- Product damaged due to misuse.
- Physical damage caused by the customer.
- Unauthorized modifications or repairs.
- Refund requests made after the refund period.
For refund assistance, contact us at care@mintpay.in or +91 9679834496.